Wholesale Basics

Wholesale customers are welcome. Whether you are a new or existing customer you can sign up and order online. In signing up you are agreeing to our terms and conditions detailed below.

How does it work?

You complete the sign up form and submit to us, once approved we send you back an invitation to log on. If we require further information we will contact you by phone.

Once you log on with your email and pass word you do not need to re-register, and can log on at any time. When you order you will be sent an invoice which confirms the order and the freight based on your address and the weight. Payment arrangements will be outlined in the invoice.

The website will provide you with your own account space so you can see a history of your orders and the products you have ordered previously.

What are the approval requirements for wholesale ?

Wholesale customers must have a registered ABN and/or be operating a business where products are sold or provided as part of the service. Generally for new customers payment is required up front by credit card, paypal or direct deposit for the first few orders. Established customers may be approved to conduct business on a 30 day account.

What is the minimum order?

The minimum order for wholesale is $200, if you are looking for smaller orders you may find one of our distributors is able to assist you. Please talk to us to find out how we can help.

Shipping?

We provide free shipping for orders over $400 and do our best to package for the best rate for orders under $400.

We use Fastway and Australia Post. Orders are processed with 1-2 days. Pick ups from our location by Fastway are on Monday, Wednesday and Friday and by arrangement for larger orders. You can also collect from our location if you prefer, just let us know when you are ordering.

What are the Product Guarantees?

Products are generally sold with a minimum expiry date of 6 months and a maximum of 3 years. Products sold for retail purposes generally have a minimum of 12 months prior to expiry. The all natural products do not contain artificial preservatives and therefore may separate or loose the fragrance after the expiry date.

Products must be kept at below 30 degrees C, exposure to heat above this level will affect the quality of the product. Products should not be left in vehicles or they will deteriorate.

Defective products will be replaced by Lemon Myrtle Fragrances see terms and conditions.

What are the main benefits of natural Lemon Myrtle Fragrance products?

Essentially the Lemon Myrtle Fragrances range provides naturally germicidal and antibacterial cleansers, deodorizers, moisturizers and outdoor protection, with multiple uses for use by the whole family.

The natural plant derived ingredients in Lemon Myrtle Fragrance products are harvested from farms in Australia including Certified Organic farms where possible. Lemon Myrtle Fragrances is an established business of over 20 years with experience in developing recipes using high quality lemon myrtle oil which meets the therapeutic standard.

Lemon Myrtle Fragrances supplies the personal care industry with Lemon Myrtle oil for manufacturing a range of skin and household products.

All Lemon Myrtle Fragrance products are free from animal by-products, petrochemicals, mineral oils, artificial fragrances and artificial colours making them safe for use on sensitive skin.

Lemon Myrtle oil has proven germicidal, antibacterial and antiseptic qualities in small amounts which make the products effective, safe and environmentally friendly for cleaning and deodorizing around the home.

Lemon Myrtle oil is naturally refreshing and rejuvenating in skin products and is ideal for sensitive skin and for maintaining healthy skin.

The range of Lemon Myrtle products is highly suitable for babies, children and adults of all ages with sensitive skin and great for keeping a clean and refreshed household.

Lemon Myrtle Fragrance products are affordable and available throughout Australia.

Can the lemon myrtle fragrance products be used by people with sensitive skin?

The naturally germicidal and antibacterial qualities of the products provide a solution to many skin issues, such as psoriasis, dermatitis, excema and minor itching and dryness. Regular customers report dramatic improvement in their skin after using the soap, hair products and moisturizers.

Is there Palm Oil is Lemon Myrtle Fragrance products?

Palm oil is used in the soaps and is sourced from an RSPO approved provider from Malaysia located in an area where farms have been established since post World War II. Organic palm oil for soaps produced by Lemon Myrtle Fragrances is also sourced from the original home of Palm Oil in Guatemala, and plan to include this in all soaps once the supply is consistent.

What do you mean by “all natural” products?

There is increased awareness regarding all natural products especially in the last decades as people have become more exposed to chemicals in their daily lives. Many producers are able to use the term natural and in some cases organic certification, including overseas organic certification does not completely rule out the use of chemicals in skin and beauty products. However you can be confident that all natural for Lemon Myrtle Fragrances means that all the products are made from plant derived ingredients. This means that the products not contain mineral oils, petrochemicals such as parabens, and animal fats.

Are the products really safe?

Creating skin care products from all natural ingredients with natural preservatives has been a challenge however has been achieved with experimentation over the last 10 years by Lemon Myrtle Fragrances. The products are tested each time in production for stability and safety before the products are released for sale. This means that the is no presence of bacteria and fungi and the products will last for up to two years which is shorter than for products that contain chemical based preservatives however most are used during this time. The natural preservatives include essential oils, plant extracts and vitamins many of which have anti-oxidant and anti-microbial properties.

The Lemon Myrtle Oil content is limited to safe for applying to skin.

For people with allergies and sensitivities to a range of both chemical and natural ingredients we recommend that a topical test is applied before use, and that use of the product is reduced if there is a reaction.