Our favourite soap for 20 years
Our favourite soap for 20 years +. We used to buy them @ Sunday market, now so much easier to be able to buy online.
Buying my favorite soap in bulk makes life easier, and the fragrance fills the linen cupboard
I have been purchasing the box of 24 assorted soaps for at least 10 years! This delivery was disappointing as only 2 varieties instead of 4 and badly packed, no display box! I have discussed this by phone and was advised some sleeves would be posted to retain fragrance, these have not yet arrived! For the amount of price increase this was disappointing!
Hi Ken & Wendy,
Thanks for your review, we always appreciate feedback. We are disappointed your order hasn't lived up to expectations on this occasion, and as discussed with you a couple of weeks ago, the new soap box is still in production. We also made the decision to discontinue the coloured variants. The sleeves were dispatched via Australia Post last week (Wed 19th), and is currently showing for delivery between tomorrow (Wed 26th) and Monday 31st. I'll keep tracking the delivery and update you.
In regards to the price, we hadn't increased prices for over 2.5 years, and as a small family business, we could no longer afford to absorb those increases.
Thanks again for taking the time to let us know, and we hope next time we can restore your faith.
Great customer service always - yes, we get to talk to a real person! :-) Product is always consistently good in its quality and is delivered quickly. Have been buying the Natural Lemon Myrtle Soap for a few years now and I’m rarely disappointed. Good work, Lemon Myrtle Fragrances! :-)